Working remotely requires a higher level of communication and efficiency, vs. working with an in-house studio. Thanks to the great tech now available, distances are no hindrance at all--even though you might be working with someone on the other side of the world!
The right technology will enhance your interaction with the studio. Companies that are truly interested in cooperating with their clients will implement a systematic pipeline for easy sharing and reviewing. Services like Dropbox comments for design feedback, Hightail for detailed animation reviews, and a smart organization of documents through Google Drive.
Responsiveness is key when you’re working remotely. Your studio should reply promptly to your inquiries, inform you in advance when they’ll be unavailable, and proactively inform you of any issues.
Let’s face it, you’re hiring an external studio as a way of making your work easier--not harder! Your agency should be able to self-manage its production process, as well as providing a project plan at the start of the engagement. And following through on its commitments and delivery dates should be obvious...see “Trust”, below.
While it’s obvious that a creative studio should have creative employees, quality does vary. One way to get a feel for a prospective studio is to look over their portfolio. Check out what they’ve done for other clients, in the medium of your interest. Need a video created? Better check out videos the’ve done to see if you’d be happy with the caliber of their work. If you aren’t impressed by their work to date, don’t waste any more time; cross them off your list.
And most importantly…
Working remotely offers many advantages--and some unique challenges. With no opportunity for face-to-face meetings, or other in-person methods of relationship building, building trust remotely is about honouring your word and following through. If your studio can make promises AND stick to them, delivering what and when promised, they’ll be well on their way to building a solid, and hopefully long-lasting, relationship with you.
We're full of great advice,
once we've had that first cup of coffee.
