Upwork is the world’s largest freelancing website that allows global businesses and independent professionals to find each other, without the traditional barriers of set time and place. Upwork Enterprise, their professional services division, provides recruitment and program management services to enterprise clients, helping them to find and engage with top freelancers and agencies.
A new enterprise client with a $5MM (million) purchase intent had recently started working with the Upwork professionals services team. Many of these clients’ employees felt out of their comfort zone, having never hired external agencies before. They were concerned about working with independent agencies, uncertain as to how to manage a remote workflow, and skeptical about results being up to their high standards. The Upwork Professionals team staked their reputation on making the right freelancer recommendations. Any negative experience would make a valuable client unhappy—not to mention, blow back on the team—so it was imperative that risk be minimized as much as possible.
Enterprise clients—especially new, skittish ones—need tried-and-true vetted agencies with prior enterprise experience and consistent customer satisfaction ratings. And that's where Amblagar comes in! As a top-rated Upwork agency with 100% job success rating and experience working with numerous Fortune 500 companies, we were uniquely positioned to help demonstrate Upwork's benefits to their new enterprise clients.